Computer Science degree, currently working as a servicedesk manager. Working mainly using brain and knowledge with best support of computer tools. Self-motivated and innovative individual with over 10 years of experience in hard IT.
Professional Skills & Experiences
Web Design & Development
Process mapping software
Servicedesk Manager, Grupa Unity
Managing a team of specialist responsible for L1,L2 internal helpdesk and software support (client/procuct support)
Linux Administrator, Grupa Unity
Responsible of linux (Debian) server farm. Processing incidents, service operation.